Edenbee

The Hive

Dublin, Ireland

The Hive

The group for all Edenbees.

  1. nicepaul

    nicepaul wrote 10 months ago

    So we're all beta-testing this new website, and reporting problems to info@edenbee.com... but what kind of feedback should we send?

    If something clearly doesn't work then its a no-brainer to report that, but I've noticed a few subtler issues too.

    For instance, I hadn't noticed that lots of discussion topics have been started here in The Hive. Possibly because I haven't visited The Hive often, and had assumed that I'd notice these things elsewhere, but the homepage and groups page only shows 'popular discussions' rather than 'new discussions'. Making this kind of activity more noticable to me would really help to engage me in the community more.

    I'll send this feedback to the Edenbee guys. It'd be really handy if you could send in stuff like that too. And it really helps to detail the problem in this way, rather than just suggesting a feature without saying what problem it fixes.

    Thanks for all your valuable help!

    cheers, Paul.
    (designer at Clearleft - we made this!)

  2. Layla replied about 1 month ago

    Yeah, interesting question...

    Maybe these sort of things could all be gathered in a discussion/thread...
    I know one where they were asking about comments & suggestions & improvements, but currently lost track of it too..
    'subscribe to this thread' or 'see all posts by this user/me' would be great too...

  3. Busybee

    Busybee replied about 1 month ago

    Hi Layla

    We will be implementing a nice little feedback widget from Get Satisfaction.

    The feedback widget is designed to pop up when your customers need it, and then fade away when they’re done. You will be able to add as much or as little detail as like like, and this will then be turned into full-fledged Get Satisfaction topics.

  4. Layla replied about 1 month ago

    hm, not sure I quite understand the answer..
    Do you mean as feedback about the site? (on individual pages?)

  5. Busybee

    Busybee replied about 1 month ago

    Hi Layla, it will look like this http://getsatisfaction.com/widgets

  6. Layla replied 19 days ago

    Thanks! Looks interesting!

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